Refund policy
Refund & Returns Policy
At Alder Goods, we want you to be satisfied with your purchase.
Because our products are fulfilled through trusted third-party partners, returns and refunds may be handled in accordance with their policies.
Returns
You may request a return within 30 days of delivery, depending on the fulfillment provider’s policy.
Items must be returned in their original condition.
Refunds
Refunds are issued once the returned item is received and processed.
It may take several business days for the refund to appear on your original payment method.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us at support@aldergoods.com and we’ll make it right.